Privacy Policy

Effective Date: July 9, 2026

Birch Harbor LLC Privacy Policy

At Birch Harbor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or submitting a reservation request.

Information We Collect

When you complete a reservation request, contact form, or communicate with us, we may collect:

Full Name

Phone Number

Email Address

City and State

Driver Information you voluntarily provide

Reservation Details

Vehicle Preferences

Any additional information you choose to submit

We may also automatically collect certain technical information such as:

IP Address

Browser Type

Device Information

Website Usage Data

Cookies and Analytics Data

How We Use Your Information

Your information may be used to:

Respond to reservation requests

Contact you regarding vehicle availability

Verify eligibility for rental services

Provide customer support

Improve our website and services

Send appointment confirmations and important updates

Comply with legal obligations

We do not sell your personal information.

Text Messages and Phone Calls

By submitting your information through our website, you consent to being contacted by Birch Harbor via:

Phone Calls

Text Messages (SMS)

Email

These communications are used to discuss your reservation request, rental availability, customer support, and related services.

Message and data rates may apply depending on your mobile carrier.

You may opt out of marketing text messages at any time by replying STOP.

Information Sharing

We do not sell or rent your personal information.

We may share information only when necessary with:

Service providers assisting our business operations

Insurance providers when required

Government agencies if required by law

Legal authorities to comply with court orders or legal obligations

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable security measures.

Cookies

Our website may use cookies and similar technologies to:

Improve website functionality

Analyze website traffic

Remember visitor preferences

Enhance user experience

You may disable cookies through your browser settings.

Third-Party Services

Our website may utilize third-party platforms including, but not limited to:

Google Analytics

Meta (Facebook)

Instagram

GoHighLevel CRM

Payment processing providers (if applicable)

These providers maintain their own privacy policies governing the use of collected information.

Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under the age of 18.

Your Rights

Depending on your state of residence, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information where legally permitted

Request information regarding how your data is used

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

Birch Harbor reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting on this website.

Contact Us

Birch Harbor

Website: https://birchharbor.net

Email: [email protected]

Phone: 1-888-925-1615